Support & FAQ
Everything you need to know about your data, privacy, and app functionality.
Developer contact
Metin Tiryaki
Purchases in South Korea
For purchases made in the South Korean App Store or Google Play through Apple’s or Google Play’s billing system, the final amount shown at checkout includes applicable value-added tax (VAT).
개발자 연락처 및 부가가치세 안내
개발자: Metin Tiryaki · 이메일: metintir@gmail.com · 전화: +90 850 307 36 70
대한민국 App Store 또는 Google Play에서 Apple 또는 Google Play 결제 시스템을 통해 구매하는 경우, 결제 화면에 표시되는 최종 금액에는 적용되는 부가가치세(VAT)가 포함됩니다.
How do I delete my account and data?
You have full control over your data. You can delete your account and all associated data at any time.
To delete your data:
- In-App: Go to the Settings tab, scroll down, and tap Delete Account & Data. Follow the prompts to confirm.
- Via Email: Send an email to support@flowfitgym.com requesting data deletion.
Once requested, your profile, health data, and identifiable records are completely removed from our active servers within 30 days.
How does FlowFit use my Health Data?
FlowFit integrates with Apple Health (iOS) and Health Connect (Android) to personalize your fitness journey.
- Data we access: We only access data you explicitly authorize, such as steps, heart rate, active energy, weight, workouts, and sleep.
- How we use it: This data is strictly used to power the AI Coach and generate personalized workout recommendations.
- Data Protection: We do NOT sell your health data to third parties, nor do we use it for advertising or marketing. Your health data is securely stored and is deleted immediately upon account deletion.
Where can I view the Privacy Policy?
We believe in absolute transparency. You can view our comprehensive Privacy Policy detailing our data collection, usage, and retention policies here:
I still need help. How can I contact support?
If you have any further questions, experience a bug, or need account assistance, our team is ready to help.